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At Standard Web, we sell digital downloadable products such as WordPress plugins, WooCommerce plugins, software utilities and code-based solutions.
Because digital products are delivered instantly after purchase and cannot be physically returned, we generally do not offer refunds once access to the product has been granted or the files have been downloaded.
Unlike physical products, digital software can be copied, downloaded and retained permanently after delivery. Once a product has been accessed or downloaded, it is no longer possible to “return” it in the traditional sense.
For this reason, all customers are encouraged to carefully review:
before completing a purchase.
Our plugins are designed for modern WordPress and WooCommerce environments. However, we cannot guarantee compatibility with:
Customers are responsible for verifying that a product fits their specific use case before purchasing.
We strongly recommend testing all plugins in a staging or development environment before deploying them to a live website.
Although refunds are generally not provided for digital products, we may review requests in exceptional situations such as:
Any exception is reviewed individually and remains at our sole discretion.
If you experience a problem with one of our products, please contact us before opening a payment dispute or chargeback request.
In many cases, issues are caused by:
and can often be resolved quickly.
We reserve the right to deny future purchases, support access or services in cases involving fraudulent chargebacks, abuse or attempts to obtain software without payment.
For any questions regarding this Refund Policy or our products, please contact:
