Contract Withdraw for PrestaShop

Contract Withdraw for PrestaShop is a professional module created to help online merchants comply with European Union consumer protection requirements regarding the right of withdrawal from distance contracts.

The module adds a user-friendly withdrawal declaration form that customers can access directly from their account area, order history, or a custom button placed anywhere on the website.

Key Features

EU Consumer Rights Compliance

Help customers exercise their legal right of withdrawal through a modern online declaration process aligned with EU consumer protection regulations.

Native PrestaShop Integration

The module integrates directly with PrestaShop and can automatically display withdrawal buttons in:

• Customer account pages
• Order history
• Order detail pages
• Footer areas
• CMS pages and custom locations

No additional frontend page is required.

Smart Form Prefill

For logged-in customers, the module automatically:

• Prefills customer information
• Displays eligible orders
• Loads products from selected orders
• Simplifies the withdrawal process

Guest customers can submit requests manually using their order details.

Full and Partial Withdrawal Requests

Support both:

• Complete order withdrawals
• Product-specific withdrawal requests

Customers can easily select the products they wish to withdraw from when applicable.

Email Notifications

The module automatically sends:

• Merchant notification emails
• Customer confirmation emails

It uses the standard PrestaShop email system and follows your existing mail configuration.

Withdrawal Request Management

All requests are available in the PrestaShop back office under a dedicated management section.

Administrators can:

• Review submitted declarations
• Track processing progress
• Update request statuses
• Maintain an organized workflow

Available statuses include:

• New
• In Review
• Approved
• Rejected
• Completed

Google reCAPTCHA Support

Optional reCAPTCHA v2 integration helps protect public forms from spam submissions.

GDPR-Friendly Data Handling

Customer information remains within your PrestaShop installation, giving you full control over withdrawal records and related data.

Benefits for Online Merchants

Contract Withdraw for PrestaShop helps store owners create a transparent and professional withdrawal process while reducing administrative work.

Main advantages include:

• Better legal compliance
• Improved customer trust
• Faster request handling
• Professional withdrawal workflow
• Reduced manual communication
• Easy implementation with existing stores

Whether you operate a small eCommerce business or a large PrestaShop marketplace, Contract Withdraw for PrestaShop provides a simple and efficient solution for managing customer withdrawal requests and supporting compliance with EU consumer rights legislation